If the Aries app isn't working properly, try these troubleshooting steps.
Basic troubleshooting
- Force close and reopen: Completely close the app and open it again
- Check your connection: Make sure you have a stable internet connection
- Restart your device: Turn your phone off and back on
- Update the app: Download the latest version from the App Store or Google Play
- Reinstall: Delete the app and download it again
Common issues
App crashes on launch
- Update to the latest version
- Restart your device
- Reinstall the app
Prices not updating
- Check your internet connection
- Pull down to refresh
- The market may be closed
Orders not submitting
- Check for sufficient buying power
- Verify the market is open
- Try a different order type
Login issues
- See our article I Can't Log In
Check system status
If Aries is experiencing widespread issues, we'll post updates on our status page and social media.